Shipping

At Alternix, we understand that receiving your items quickly and safely is crucial to a great shopping experience. That's why we've partnered with reliable delivery services to offer a range of options tailored to meet your needs. Whether you're in a hurry for next-day delivery or prefer the convenience of standard shipping, we've got you covered.

On this page, you'll find detailed information about our delivery methods, including estimated delivery times, pricing, and special offers. We strive to ensure that each order is handled with the utmost care and efficiency, so you can enjoy your purchases without any hassle.

From same-day dispatches to weekend deliveries, our goal is to provide flexible and punctual shipping solutions. And remember, our team is always here to assist you with any queries or special requests regarding your delivery.

Thank you for choosing Alternix – we're excited to be a part of your quit smoking journey!

Royal Mail

Royal Mail Tracked 24

  • Estimated Delivery Time 1 - 2 Working Days
  • Tracked to delivery point
  • Same day dispatch Monday to Friday orders placed before 4.00pm. (Excluding Bank holidays)
  • Deliveries are made weekdays and on Saturday.

£1.99

Free on orders over £15
Royal Mail

Royal Mail Next Day Delivery

  • Delivered Next Day
  • Deliveries made Monday - Saturday (excl. Bank Holidays)
  • Fully tracked service
  • Signature required
  • Orders placed before 4pm Mon-Fri dispatched same day

£4.99

Free on orders over £60


Delivery FAQs


We deliver to most of the UK, but there are some places that may take a little longer.

If you live in the Scottish Highlands or remote parts of Scotland, delivery may take an extra day or two.

Unfortunately, we are unable to specify an exact time of delivery.

Please provide us with your email address at checkout and we will send you tracking information so that you can keep an eye on the progress of your delivery.

For deliveries that do not require a signature, most of our parcel sizes will fit through a letterbox if you have one, alternatively in an outdoor postbox.

If a signature is required and you're not home, they will take the parcel to your local post office where you can rearrange delivery.

Unfortunately, once your order has been dispatched we are unable to make any amendments to the order.

Once you have received delivery, unwanted items can be returned to us for an exchange. Please view our returns policy.

All parcels are securely shipped in plain, unbranded jiffy bags.